FAQ – THE G.O.A.T. COLLECTION
1. How long does shipping take?
Orders are processed within 2–5 business days. Delivery typically takes 5–10 business days within the U.S. and 7–15 business days internationally.
2. Do you offer free shipping?
Yes. We offer free standard shipping on all orders, no minimum required.
3. Where are your products made?
All items are made to order through our trusted production partners to ensure premium quality and consistency.
4. Can I return or exchange my order?
Because our products are made to order, we do not accept returns or exchanges for size or change of mind. However, if your item arrives damaged, defective, or incorrect, we will replace or refund it.
5. What if I receive a damaged or wrong item?
Contact us within 7 days of delivery with your order number and photos, and we’ll make it right.
6. How do I choose the right size?
We recommend checking our size guide before placing your order. If you’re between sizes, consider sizing up for a more relaxed fit.
7. Will the print fade or shrink after washing?
No. Our shirts are made from premium cotton, pre-shrunk, and printed with high-quality techniques to ensure long-lasting color and durability.
8. Can I modify or cancel my order?
Orders can only be modified or canceled within a short time after being placed. Once production starts, changes are no longer possible.
9. Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your location.
10. How can I track my order?
Once your order ships, you’ll receive a tracking number via email to follow your package in real time.
11. What payment methods do you accept?
We accept all major credit/debit cards and secure online payment methods available at checkout.
12. What makes The G.O.A.T. Collection different?
Our apparel is designed as wearable art, inspired by legendary athletes and iconic sports moments. Each piece combines premium quality with storytelling—so you don’t just wear a shirt, you wear a legacy.